Job Description :
Job information Helpdesk Support from the Company Axiom Technologies Group, this latest Helpdesk Support job vacancy is located in the city Sydney. This latest job opening is open to job seekers who have the latest education / graduate . Job Vacancies in this Helpdesk field have been opened and published up to the specified time.
Job DescriptioIT Skills and Experience
- Handling Different PC Operating Systems ( Windows 7/8 and 10)
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure.
- Unboxing of devices and performing DOA (Dead on Arrival) process if needed.
- Collection of device information (MAC address/ Model/ SN)
- Connect devices to warehouse network
- Physical installation of devices (installation of the tablet to a forklift, installation of the physical printer)
- Configuration of the device including OS and application level (as per manual)
- Function test for each device
- Label print test from performance, quality, speed, and stability.
- Device setup and configuration knowledge transfer
- Support Go-Live Change environment from INT to PROD
- Printer general test
- PC Laptop OEM Maintenance Certificatio
- CompTIA A+ Certificatio
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certificatio
- 05 Years of relevant experience
More Information
- Salary A$5,000 - A$8,500 / month
